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Lid seal precautionary replacement for a few TM31

Excellent quality and first-class customer service are of great importance at Vorwerk, and thus at Importations Nobelhaus, authorized distributor in Canada. Therefore we inform our customers about a precautionary measure. 

Intensive periodic safety testing has shown that the sealing ring of the mixing bowl lid may not function properly in a few of the appliances. If you are operating such a Thermomix 31 at higher speeds, for example while pureeing, and you open the lid right afterwards and/or very quickly the hot mixed food can squirt out of the bowl in some few cases. This could lead to scalding and/or burns. 

Only some of the appliances manufactured within the production period from October 2012 until May 2014 are affected. However, Vorwerk has decided to contact all customers, who bought their Thermomix during this period, as a precautionary measure. 

You can check whether your appliance was produced in this period by looking at the service number on the type plate located on the bottom of your appliance. If your service number is in the range between 124231XX – 142031XX, we will send you - free of charge - a new sealing ring. You receive the sealing ring automatically, which means there is no action required on your side. You do not need to contact your advisor or Vorwerk about this.

In order to eliminate any risk of scalding / burns until receiving the new sealing ring, please apply the following instructions – in any case - when using the Thermomix 31:

After use of high RPMs (higher than speed 4), just turn the speed selector back to level 1.
- Leave the speed selector in that position for three seconds. 
Then turn the speed selector to Lid Open position and carefully open the lid. 
By following the above mentioned instructions you will be safe- also in the meantime - when using your Thermomix 31. 

If your Thermomix is not affected, which means your service number is outside of the above mentioned range, your mixing bowl lid should be working properly. A replacement of the sealing ring is not necessary.

In addition, Importations Nobelhaus has extended the warranty by an additional year for all TM 31* purchased on or after March 1, 2013, with service number in the range between 124231XX – 142031XX. To make it very easy for our customers, you do not have to do anything. Our customer service automatically knows, that this extended warranty is valid for these devices. 

Note: This warranty extension applies to domestic use machines only. 

Should you have any questions, please contact us!
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Preparation : 41 minutes
Thermomix : 30 seconds
Serving : 4 - 6
A recipe from Fannélie Stammégna, Thermomix Canada


500 g butternut  cubed
100 g jalapeno cheddar cheese cubed
3 eggs
300 g water
1 tbs of chicken stock paste (Thermomix)
250 g of cream 15% or 35%
120 g of parboiled rice
2 tbs of flax seeds
2 tbs pumpkin seeds
2 tbs of sunflower seeds
square baking dish 8 inch (20x20 cm)
salt and pepper to taste


  1. Preheat oven to 375°F
  2. Place butternut and cheese cubes into the bowl and mix 10s / speed 5.
  3. Add the eggs, water, cream, rice (uncooked), the stock, salt and pepper and combine 20s / reverse blades / speed 3.
  4. Pour into a prepared baking dish and bake for 40 minutes. In the centre of the oven.
  5. At half the cooking time (20 minutes aprox.) open the oven and add the grain mixture on top of the gratin. Continue cooking for the other 20 min.
  6. Serve hot.


Make this gratin with some leftover chicken or ham, by adding it at step 3.
Use zucchinis or pumpkin instead of butternut.Parboiled rice is perfect for this dish, since it resists better than basmati rice.
You can also use vegetable stock instead of chicken stock

Read more
Thermomix Instruction manual

Thermomix TM31

Thermomix TM31It’s a real pleasure to cook with the Thermomix, a kitchen appliance combining the functions of more than 10 food processors in one compact unit, for a fast, easy, natural and economic cuisine.

You can do everything in a matter of seconds with the Thermomix, thanks to its multiple functions: grinding, pulverising, kneading, emulsifying, cooking, simmering, etc.…

In addition, the Varoma’s steam cooking intensifies food flavours while preserving nutrients. Vitamins, minerals and trace elements are not lost and ingredients retain their texture and colour.

Simply placed on top of the Thermomix, the Varoma significantly increases the machine’s performance.

Thanks to its unique multi-level design, a complete meal can be cooked in the Varoma‘s trays, in a short period of time, using a single heating source.

Thanks to its easy use, Thermomix helps you prepare complete meals with fresh and natural ingredients: good every day food for the family or refined special dishes for your guests!

You can control what you eat and avoid preservatives and additives

By selecting all your ingredients, choosing the ones without preservatives and additives, you can prepare wholesome and nutrient food and improve your diet. Simple recipes allow you to prepare mayonnaise, dough and batters, soups, sauces, sorbets and most condiments.

Perfect for any kind of culinary habits

Traditional or modern cooking, Mediterranean diet, vegan, vegetarian, raw food …. The Thermomix can help in most situations.